FAQ
Frequently Asked Questions (FAQ)
Orders & Shipping
Q: How can I place an order?
A: Ordering is simple! Browse our products, select your size and color, and click "Add to Cart." Once ready, proceed to checkout and follow the steps to complete your purchase.
Q: Do you ship internationally?
A: Yes, we ship worldwide! Shipping times and rates vary depending on your location, which will be calculated during checkout.
Q: How long does shipping take?
A: Shipping times typically range from 5-10 business days for domestic orders and 10-20 business days for international orders. You’ll receive a tracking number once your order ships.
Q: Can I track my order?
A: Absolutely! Once your order is shipped, we’ll send you a confirmation email with tracking details.
Products & Customization
Q: What materials are your t-shirts and sweatshirts made of?
A: Our t-shirts and sweatshirts are crafted from high-quality cotton blends for comfort and durability. Each product description contains specific material details.
Q: Can I customize a design?
A: Currently, we offer pre-designed items, but we’re exploring customization options for the future. Stay tuned!
Q: Do your designs fade after washing?
A: Our designs are printed using advanced technology to ensure vibrant, long-lasting prints. Follow the care instructions provided with your order for best results.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns and exchanges within 30 days of delivery. Items must be unused and in their original condition. Please review our Returns Policy for more details.
Q: How do I initiate a return or exchange?
A: Email us at Stylferbrand@gmail.com with your order number and reason for return or exchange. We’ll guide you through the process.
Q: Do you offer refunds?
A: Yes, refunds are issued to the original payment method after we receive and inspect your returned items.
Payments
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods listed at checkout.
Q: Is my payment information secure?
A: Yes, your payment is processed through secure payment gateways with encryption to protect your data.
Contact Us
Q: How can I contact your support team?
A: You can reach us via email at Stylferbrand@gmail.com or through our Contact Us page. We aim to respond within 24-48 hours.
Q: Do you have a phone number for support?
A: Currently, we offer email support only, but we strive to provide quick and helpful responses.
Other Questions
Q: Do you offer discounts or promotions?
A: Yes, we frequently run promotions and offer discounts! Follow us on Instagram or subscribe to our newsletter for updates.
Q: Can I gift wrap my order?
A: Gift-wrapping services are not available at this time, but you can always include a personalized message during checkout.