Terms of Service

1. Overview

This website is operated by Stylfer. Throughout the website, the terms “we,” “us,” and “our” refer to Stylfer.

By visiting our website, purchasing a product, creating an account, contacting us, or otherwise using our services, you agree to these Terms of Service and our Privacy Policy, Shipping Policy, and Refund Policy.

Please do not use the website or place an order if you do not agree to these terms.

2. Eligibility

You must be legally capable of entering into a binding purchase agreement in your jurisdiction.

You may not use our website or products for any unlawful, fraudulent, abusive, or unauthorized purpose.

3. Products and Made-to-Order Fulfillment

Most Stylfer products are made specifically after an order is placed. Products may be printed, packaged, and shipped by independent production partners located in different countries.

Because products are made to order:

• Production begins after an order is confirmed.

• Products may be fulfilled from different facilities.

• Items from the same order may arrive in separate packages.

• Production and delivery times are estimates and are not guaranteed.

• Changes or cancellations might not be possible after production begins.

Production partners are responsible for manufacturing and shipping products according to the order information submitted to them.

4. Product Information

We make reasonable efforts to provide accurate product descriptions, images, colors, sizes, materials, prices, and availability.

However, minor differences may occur because of:

• Screen and display settings

• Garment manufacturing batches

• Fabric composition variations between colors

• Printing or embroidery methods

• Reasonable print-placement tolerances

• Lighting used in product photographs

• Production-facility differences

Product images are illustrative and may not represent every minor variation in the finished product.

Customers are responsible for reviewing the product description, available size information, color selection, garment option, and personalization details before ordering.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including when:

• Payment cannot be authorized

• A product, size, color, or material is unavailable

• Product or shipping information contains an error

• The delivery destination is unsupported

• Fraudulent or unauthorized activity is suspected

• Submitted content violates intellectual-property rights or applicable law

• A production partner cannot fulfill the order

• A technical or pricing error has occurred

When an order is cancelled before fulfillment, any applicable payment will be refunded to the original payment method.

6. Order Information and Address Accuracy

Customers are responsible for providing complete and accurate:

• Contact information

• Email address

• Product selection

• Size and color

• Personalization information

• Billing address

• Shipping address

• Apartment or unit number

• Postal or ZIP code

Contact us immediately when you discover an error.

Once an order has entered production, its products, size, color, shipping method, delivery address, or personalization may no longer be changeable. Additional costs resulting from incorrect information may be the customer’s responsibility.

7. Prices and Payment

Product prices are displayed in the currency shown on the website or during checkout.

Shipping charges, taxes, customs duties, and other applicable charges may be added during checkout.

Prices and product availability may change without notice. A price change does not affect an order that has already been confirmed, except when the displayed price resulted from an obvious technical or administrative error.

Orders will not enter production until payment has been successfully processed.

8. Taxes, Customs, and Import Charges

Applicable sales taxes may be calculated during checkout.

International orders may be subject to customs duties, import taxes, brokerage fees, or handling charges imposed by the destination country.

Unless checkout expressly states otherwise, customs and import charges are the customer’s responsibility.

Stylfer does not control or determine charges imposed by customs authorities.

9. Shipping and Delivery

Shipping destinations, charges, tracking availability, and estimated delivery periods are governed by our Shipping Policy.

Delivery estimates are not guarantees. Delays may occur because of production volume, stock availability, quality-control checks, customs processing, holidays, weather, carrier disruptions, or circumstances outside our reasonable control.

Risk of loss passes as required by applicable consumer law. Nothing in these terms removes rights that cannot legally be excluded.

10. Changes and Cancellations

Contact us immediately to request a change or cancellation.

We will attempt to assist, but changes and cancellations are not guaranteed after an order has been submitted for production.

When production has already started, we may be unable to cancel the order or issue a full refund because the product is being made specifically for the customer.

11. Returns, Replacements, and Refunds

Returns, replacements, and refunds are governed by our Refund Policy.

Because products are made to order, we generally do not accept returns or provide refunds for:

• Buyer’s remorse

• Ordering the wrong size

• Ordering the wrong color

• Selecting the wrong product

• Providing an incorrect address

• Minor differences caused by screens, garment batches, or normal production tolerances

Contact us within 30 days of delivery when a product arrives damaged, defective, misprinted, or materially different from the item ordered.

Please provide:

• Your order number

• A description of the problem

• Clear photographs of the full product

• Close-up photographs of the defect

• Photographs of the packaging when relevant

After reviewing the claim, we may offer a replacement, refund, or another appropriate resolution. Submitting a claim does not automatically guarantee approval.

Do not return an item to the sender’s address or to a production facility unless Stylfer provides written return instructions.

12. Personalization

Customers are responsible for reviewing all names, dates, spelling, images, colors, and other personalization information before submitting an order.

We are not responsible for errors contained in personalization information provided or approved by the customer.

Personalized products cannot generally be returned or refunded unless they arrive damaged, defective, or different from the approved order details.

13. Intellectual Property

Unless otherwise stated, the Stylfer name, logos, artwork, graphics, photographs, written content, product designs, and website materials are owned by or licensed to Stylfer.

You may not reproduce, copy, distribute, modify, sell, license, or commercially exploit our content without written permission.

When submitting artwork, text, photographs, logos, or other content for personalization, you represent that:

• You own the content; or

• You have permission to use and reproduce it; and

• Its use does not violate another person’s copyright, trademark, privacy, publicity, or other rights.

We may refuse or cancel orders containing content that appears unlawful, infringing, hateful, abusive, misleading, or otherwise prohibited.

14. Prohibited Uses

You may not use the website:

• For unlawful or fraudulent activity

• To violate intellectual-property rights

• To submit false or misleading information

• To distribute viruses, malware, or harmful code

• To interfere with website security or operation

• To collect personal information without authorization

• To harass, threaten, discriminate against, or harm others

• To attempt unauthorized access to accounts or systems

• To place orders using stolen or unauthorized payment information

We may restrict access or cancel orders associated with prohibited activity.

15. Third-Party Services

Our store depends on third-party services, including Shopify, payment processors, production partners, shipping carriers, analytics providers, and customer-support systems.

These third parties may process information or provide services under their own terms and privacy policies.

We are not responsible for third-party websites or services beyond the responsibilities imposed on us by applicable law.

16. Website Availability

We do not guarantee that the website will always be uninterrupted, secure, or error-free.

We may update, suspend, restrict, or discontinue parts of the website when necessary for maintenance, security, legal compliance, or operational reasons.

17. Errors and Inaccuracies

The website may occasionally contain typographical errors, inaccurate information, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors, update information, or cancel affected orders when legally permitted.

18. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as available” basis.

We do not provide warranties beyond those expressly stated in these terms or required by applicable consumer law.

Nothing in these terms excludes statutory warranties or consumer rights that cannot legally be excluded.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Stylfer will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from the use of the website or products.

Our total liability relating to a specific order will not exceed the amount paid for that order, except where a greater liability is required by law.

This limitation does not apply to liability that cannot lawfully be excluded or limited.

20. Privacy

Personal information submitted through the website is handled according to our Privacy Policy.

Payment information is processed by authorized payment providers. Stylfer does not receive or store complete payment-card numbers.

21. Policy Links

These Terms of Service should be read together with our:

• Privacy Policy

• Shipping Policy

• Refund Policy

When a specific policy conflicts with these general terms concerning its subject matter, the more specific policy applies, except where prohibited by law.

22. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

23. Changes to These Terms

We may revise these Terms of Service to reflect changes in our products, operations, legal obligations, or business practices.

The current version will be posted on this page with an updated revision date.

Changes apply from the date they are published, except where applicable law requires additional notice.

24. Contact Information

Questions about these Terms of Service should be sent to:

Stylfer
Email: stylferbrand@gmail.com
Phone / WhatsApp: +212 651 275 898