Refund Policy

RETURNS & RESOLUTIONS

Refund Policy

Important information for made-to-order products, damaged items, replacements, refunds, and returns.

Last updated: July 13, 2026

IMPORTANT

Every Stylfer product is made specifically after an order is placed.

Because of this, we generally cannot accept returns or provide refunds for buyer's remorse, ordering the wrong size or color, or providing an incorrect delivery address.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, misprinted, or different from what you ordered, contact us within 30 days of delivery at stylferbrand@gmail.com. Include your order number and clear photos showing the item, the issue, and the packaging where relevant.

After review, we may provide a replacement or refund when the claim is approved. We may request additional information before resolving the claim.

Order changes and cancellations

Contact us immediately if you need to change or cancel an order. Changes and cancellations are not guaranteed once production has started.

Lost or delayed shipments

Delivery dates are estimates and are not guaranteed. If an international shipment has not arrived within 45 days after it was shipped, contact us within 7 days so we can investigate. For other missing shipments, contact us promptly when tracking stops updating or the carrier indicates a problem.

Returns

Do not return an item to the address shown on the package or to a production partner unless Stylfer gives you written instructions. Unauthorized returns may not be accepted.

This policy does not limit any mandatory consumer rights that apply under local law.